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Jill Coon Inc Presents: Mobile Apps Versus Mobile Websites and Why You Need A Mobile Website For your Practice Or Business

Do you have a mobile friendly website or an app?  Now is the time to consider having a mobile friendly website for your practice.  Here is an article that I wrote for The Progressive Dentist Magazine explaining the difference between mobile apps and mobile friendly websites and why you should have a mobile friendly website for your practice: ProDentist-Q4-2012_Coon_MobileFriendly_




Virtual Assisting Services Offered by Jill Coon Inc

“Take too many pictures, laugh too much, and love like you’ve never been hurt because every sixty seconds you spend upset is a minute of happiness you’ll never get back”.



Just as the quote above mentions that the more time you spend upset is a minute of happiness you will never get back, a day of lost production or business is money you will never get back.  Isn’t it time to make wise use of your time?


Do you run a business and have no extra time and need an extra set of hands but don’t have the need to hire someone on a full time basis? Do you have “to do” lists of things that need to get done but are falling behind due to lack of time? Do you have excess workload or are you looking to cut down your overhead cost and need extended business hours? Is your business booming and you need more help? Do you want to have more time doing the things you enjoy? A virtual assistant may be just the person you are looking for. Virtual assistants provide a variety of services that play a very important role in your business. The free time it gives you for concentrating on other things such as clients/patients and income generating activities. A virtual assistant is there to simplify your life. Every virtual assistant and virtual assistance firm will have different skill abilities and will provide different services. Look for the services you want and need.


Here is a list of virtual assisting services that we offer our clients:

•Accounting services (Quickbooks)
•Appointment Scheduling/ Reminders
•Clerical services
•Collections, accounts receivables, debt collection software
•Creating Forms and Templates
•Drafting Business Letters
•Desktop Publishing (brochures, business cards, flyers, letterheads, menus, newsletters, etc.)
•Internet Research (search for lowest prices on items or services)
•Mail and E-mail management
•PowerPoint Presentations
•Proofreading Documents
•Social Media (Facebook, Twitter, Youtube, LinkedIn, Pinterest and Google+)
•Typing / Word Processing                                                                                                            •Website Design (standard and mobile)


Dental, psychotherapy, and medical virtual assisting services:

•Aging insurance/follow up with outstanding claims over 30 days old
•Appointment confirmations and scheduling (answering phones)
•Accounts receivables/ Collections (debt collection software)
•Comprehensive insurance verifications and breakdowns (in and out of network)
•Dental and medical practice and internet marketing
•Fee negotiations with insurance companies for highest reimbursement
•Insurance billing, filing and submissions
•Recalls (patients overdue for follow-up or treatment)
•Social Media  (Facebook, Twitter, Youtube, LinkedIn, Pinterest and Google+)


For more information about our services, please visit our website:



Virtually Everything is Possible.

Have you considered hiring a virtual assistant for your practice or business?  Virtual assistants can defintiely simplify your life.  In my article for the Progressive Orthodontist Magazine, I have explained all of the things that virtual assistants can do for your practice: Virtually Everything is Possible




Twitter: 140 Characters Of Pure Gold By Livvie Matthews

Twitter is a fast paced social platform! Your Twitter stream conversations can literally fly by with tweets and information in seconds. It’s a microblog platform using 140 characters. If you can text, you can use Twitter!


Often I have people ask, “140 Characters??!! What can you do with 140 characters?” My answer…anything you want to! You can share valuable tips and strategies, links to your blog posts, links to websites, to articles, programs, events…you name it, you can share it on Twitter.


Because of this fast paced interaction Twitter becomes useful in ways you may not have thought about.


Going Mobile


Users may not check their emails, open their snail mail, or check their home voice mail…But…they DO check their social platforms for their Twitter updates. This makes mobile messaging one of the most cost effective ways to connect and communicate with your clients and customers and a useful way to get a quick 140 character message out globally or to the local marketplace


In my interview with Al Ferretti of Making Mobi, we talked about how mobile marketing was out performing computers 5 to 1 and decisions to purchase were being made right there in the business isles!


Twitter Online Marketing Essential

Marketing on Twitter is critical when it comes to increasing your Search Engine Optimization (SEO) rankings. Search engines crave content, and nowhere is there more content found than on Twitter! This makes Twitter one of the best places for searching online.


Twitters For Local Clients and Customers and Laser Targeted Searches

Using Twitters local geographical data, you can locate local people, business, products, and services for targeting your direct market.


Using the advanced search function on Twitter – you can type in keywords that your market may be searching for finding your business, product, or services. These Twitter features can find and connect with local prospects interested in using your product or service.


Twitter Terminology


You don’t have to be on Twitter very long to realize Twitter has its own way of talking. You’ll hear “Hashtags”, Retweets, RT’s, Follow Friday, and DM’s. Below is Twitter glossary of term:

  • RT  – ReTweets: Use when repeating someone else’s Tweet (high      compliment when your tweets are ReTweeted – always Tweet back ex:      @Livvie>Matthews “Thank you for the RT”)


  • @connects:  This is how you know when someone has mentioned you specifically on Twitter. (ex: @Livvie_Matthews Enjoying your tweets and posts)This would show up in my Twitter stream and on the stream of the person who sent the “tweet”.


  • #FF or FollowFriday: FollowFriday (all one word) is a very popular way for people on Twitter to recognize  and suggest some people for others to follow. This is done on Fridays and      is tweeted by using the hashtag #FF.


  • #hastags:  This pulls tweets of a certain subject together all in one place. Just add      the # in front of the word (ex: #socialmedia shows all posts using      #socialmedia hashtag)


  • DM – Direct Messages: This is Twitter’s private messaging and sent directly from you to that  person or vice versa. Keep DM to less than 140 characters **NOTE:  You must both be following each other or you canNOT send a direct message to that person (exception is your Thanks for Following DM).


Twitter Action Steps: About 10 Minutes A Day

  • Post the same types of information as in your Facebook Status Updates. Stay in 140 characters


  • Be sure to keep your Tweets to 140 characters or less – 120 is good for the old RT and adding a comment at the end


  • Always check your @connects and check to see if any of your information has been ReTweeted (RT) Be sure to send a reply tweet with a Thank you to that person using their Twitter @name (example: @Livvie_Matthews) If you don’t use the @ symbol the person  or business you are tweeting about will not know you have mentioned them.



  • Tweet tips, strategies, how-to’s, quotes, ask questions, answer questions, retweet others tweets, links to  articles, blog posts, related stories, tools, techniques, even some personal interests….anything of value to your followers.



Post on Twitter as you would any other social platform….consistently. Tweeting valuable and relevant content regularly keeps your Twitter feed updated with meaningful information for your followers, who will become customers and repeat customers. This can be fun and one of the best ways to see results from Twitter.


If you are using Twitter, how are you using it for your business?



Want to know more? Livvie Matthews, a 30 year dental office professional, provides Social Media and Internet Marketing solutions for businesses and practices that see the value of social media, they have plenty of content but don’t have the time to manage social media.  She is passionate about helping service professionals learn to draw clients and patients into their space using the incredible power of the Social Media and Internet Marketing!  Email  Visit: http://www.SimpleSocialMedia.TV